King’s College Hospital London, Dubai Hills – How Will Our Landmark Expansion Transform Healthcare in the UAE?
What is happening at King’s Dubai Hills Hospital?
King’s College Hospital London, Dubai is growing to serve you better. Over the next few years, we’re expanding our Dubai Hills hospital, with completion planned for 2028, to bring more specialist care and increase the number of patients we can help. This upgrade will include brand-new facilities, the latest medical technology, and more services in key areas such as neurology and oncology. Working closely with the Dubai Health Authority, we’re making sure these changes meet the healthcare needs of Dubai and continue our promise to deliver trusted British standards of care right here in the UAE.
How will the expansion improve patient care?
The expansion will make it easier for patients to access advanced, integrated care under one roof. State-of-the-art facilities will enable faster diagnosis, advanced treatment options, and complete care pathways for complex conditions. By building a digitally native hospital, we can shorten referral times, improve treatment outcomes, and personalise each patient’s care journey.
Now, patients can expect:
- See the right specialist(s) sooner so you can start treatment without unnecessary delays.
- All your care in one place, with our teams working together for even complex conditions.
- Treatment plans designed just for you, supported by the latest digital technology.
Whether for a routine check-up or life-saving surgery, patients will benefit from shorter waiting times, seamless transitions between services, and the latest medical innovations.
What will the hospital look like?
King’s College Hospital London – Dubai is laying the foundations for a truly digitally native hospital, designed to combine advanced healthcare technology with calming, patient-centered spaces that support well-being, comfort, and recovery. Inspired by Japandi design principles, the expansion will introduce natural materials, refined finishes, and a cleaner contemporary architectural expression that reflects both innovation and empathy in healthcare design.
Throughout the construction period, the hospital will remain fully operational, with all services continuing uninterrupted. Patients can expect the same trusted, consultant-led care, supported by internationally recognized specialists and multidisciplinary teams.
Will King’s Dubai Hills hospital stay open during construction?
Yes, all clinical services will remain fully operational during the expansion. Outpatient clinics, inpatient care, diagnostics, and the Emergency Department will continue as normal. While construction hoarding and route changes may be visible, these will be clearly signposted, and our Kingsmen will be available to guide and assist you at every stage of your visit.
How can patients access the hospital during working hours?
The Emergency Department will remain accessible from the south side of the hospital, with clear directional signage. We recommend arriving 15 minutes early to allow for check-in and to navigate any route adjustments. Complimentary valet parking will continue at the main entrance, and patients can request home delivery for prescription medicines to minimise time spent on site.
During the expansion, we encourage patients to:
- Follow on-site signs for the quickest entry routes.
- Use complimentary valet parking for convenience.
- Ask our Kingsmen for assistance with wayfinding or mobility needs.
What is being done to keep visits comfortable and convenient?
We are taking proactive steps to ensure the patient experience remains smooth during construction. Kingsmen are available to assist with wheelchairs, wayfinding, and transport within the hospital. Valet returns typically take 10 minutes, although peak periods may require a short wait. If you are running late, call 800 7777 so our team can adjust accordingly.
How is sustainability built into the project?
The hospital expansion is being constructed using sustainable design and environmentally conscious materials to reduce our carbon footprint. Energy-efficient systems and smart layouts will improve long-term efficiency, while new clinical and support roles will be created to strengthen Dubai’s healthcare workforce.
We are committed to continually improving our patient experience. If you would like to share feedback about your visit, please contact our Patient Experience Team by calling 056 2180158 or by email feedback@kch.ae
Faqs
الأسئلة الأكثر شيوعا
King’s College Hospital is growing to better serve our patients. We are increasing the size of the facility,
doubling our bed capacity, expanding existing services, and introducing new specialities and services to enhance
your care and experience.
King’s College Hospital Dubai is currently expanding its facilities and services to enhance the care we provide to our patients. As part of these expansion works, the existing main car park has become part of the active construction site and is therefore no longer available for parking. Complimentary valet services have been put in place to ensure patients can continue to access the hospital conveniently during this period.
This expansion is a result of our commitment to providing exceptional patient care and meeting the growing
healthcare needs of the Dubai community. It allows us to offer more specialties, enhanced facilities, and the latest
medical advancements, all under one roof. We’re excited about the future, and we’re committed to ensuring
that your experience at King’s remains positive and seamless throughout this exciting journey
You will notice some changes as we expand, such as hoarding outside the building, updated routes in and out
of the hospital, and construction activity. We are otherwise operating as usual. Please follow the signage to help
you navigate the hospital with ease, and of course, our King’s Ambassadors are always on hand to help if you
need.
Yes, we’re operating as usual during the expansion. You can expect the
Enter the Emergency Department from the south side of the hospital as usual – you will be able to see signs
directing you to the Emergency entrance.
No, we are dedicated to raising the bar in delivering exceptional care and patient outcomes. Day to day, our
patients will continue to receive the exceptional care you have come to expect from Kings.
During our expansion, please allow extra time in case of traffic and plan to arrive 15 minutes before your appointment to check in
At present, there are no changes inside the hospital, so please follow the signs to the appropriate clinic.
Complimentary valet service is available for all patients. There are valet stations outside the main entrance and
the emergency entrance for your convenience.
Please arrive 15 minutes before your appointment to check in and allow a few minutes after your
appointment for the valet to return your car. You can always request any prescription medications to be
delivered to your home to save time waiting in the pharmacy – please speak to your nurse or the pharmacist
about this
During our expansion, please allow extra time in case of traffic and plan to arrive 15 minutes before your
appointment to check in. If you are running late for any reason, please call us on 8007777, and we will do our
best to accommodate you.
Our King’s Ambassadors are available to provide assistance with wayfinding and transportation within the
hospital. Please do not hesitate to ask for assistance.
Please approach the valet station on the ground floor. Our valet team and King’s Ambassadors will be on
hand to help you. Your car should be returned in around 10 minutes, but this may vary during peak times.
We’re offering home delivery for your prescriptions to minimise any inconvenience. You can use this service
at the pharmacy or with your nurse.
We will keep you updated on our progress through our website and social media channels.
